DELIVERY & REFUND POLICY

DELIVERY POLICY  

Orders must be placed by 2pm for guaranteed same day delivery. Delivery fees range from $5-$7. Delivery is made curb-side only. There are no door-to-door deliveries available for security reasons. Delivery fee is due wether the item is purchased or not.

DELIVERY PROCESS

Communication will be made b delivering the item to you, confirmation must be received or else the driver will assume you are not at the location and will not deliver to you. Upon arrival, the driver will advise when they're outside and wait for 10 minutes maximum and will leave if they are unable to contact you or you do not come outside. If the driver leaves and you contact them for another delivery an additional delivery fee is due. Inspect and confirm satisfaction before the driver leaves to avoid miscommunication or receiving the wrong item.

REFUND POLICY

There are absolutely no refunds.  We can only issue store credit in form of a digital gift card which can be applied to your next purchase. 

 

RETURN POLICY

We have a 2 day return policy, which means you have 48 hours after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase which can be found in your email.

To start a return for exchange, you can contact us via email or WhatsApp. If your return for exchange is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return for exchange will not be accepted. Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for further questions.


Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate and resolve the issue.


Exceptions / non-returnable items
Certain types of items cannot be returned, like bodysuits, swimsuits, undergarments, breast tapes, nipple covers, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.